Undefined Issue
You may encounter an "undefined" issue when using Jan. Here are some troubleshooting steps to help you resolve the issue.
- Try wiping the Jan folder and reopening the Jan app and see if the issue persists.
- If the issue persists, try to go
~/jan/extensions/@janhq/inference-nitro-extensions/dist/bin/<your-os>/nitro
and run the nitro manually and see if you get any error messages. - Resolve the error messages you get from the nitro and see if the issue persists.
- Reopen the Jan app and see if the issue is resolved.
- If the issue persists, please share with us the app logs via Jan Discord.